# Mampu AI Docs Mampu AI is a conversational AI platform for chatbots, automation, and multi-channel messaging. ## Introduction - [Welcome to Mampu AI 🌟](https://help.mampuai.com/mampu-ai) - [Finding Answer/Get Support](https://help.mampuai.com/mampu-ai/introduction/finding-answer-get-support) - [Subscribing Plan](https://help.mampuai.com/mampu-ai/introduction/subscribing-plan) ## Getting Started - [Introduction](https://help.mampuai.com/mampu-ai/getting-started/introduction) - [Define Your Objectives](https://help.mampuai.com/mampu-ai/getting-started/define-your-objectives) - [Building Your Chatbot](https://help.mampuai.com/mampu-ai/getting-started/building-your-chatbot) - [Sustaining Success](https://help.mampuai.com/mampu-ai/getting-started/sustaining-success) ## CHATBOT FOR BEGINNERS - [Introduction](https://help.mampuai.com/mampu-ai/chatbot-for-beginners/introduction) - [What is a chatbot?](https://help.mampuai.com/mampu-ai/chatbot-for-beginners/what-is-a-chatbot) - [Channels](https://help.mampuai.com/mampu-ai/chatbot-for-beginners/channels) - [Benefits & Importance](https://help.mampuai.com/mampu-ai/chatbot-for-beginners/benefits-and-importance) - [Use Cases](https://help.mampuai.com/mampu-ai/chatbot-for-beginners/use-cases) ## PLATFORM - [Signing Up (Website and App)](https://help.mampuai.com/mampu-ai/platform/signing-up-website-and-app) - [Platform Overview](https://help.mampuai.com/mampu-ai/platform/signing-up-website-and-app/platform-overview) - [Dashboard Interface](https://help.mampuai.com/mampu-ai/platform/signing-up-website-and-app/dashboard-interface) - [Navigation](https://help.mampuai.com/mampu-ai/platform/signing-up-website-and-app/navigation) - [Change Language](https://help.mampuai.com/mampu-ai/platform/signing-up-website-and-app/change-language) - [Connect to Social Media Channels](https://help.mampuai.com/mampu-ai/platform/connect-to-social-media-channels) - [Facebook](https://help.mampuai.com/mampu-ai/platform/connect-to-social-media-channels/facebook) - [FB Engagement Ads Button Setup](https://help.mampuai.com/mampu-ai/platform/connect-to-social-media-channels/facebook/fb-engagement-ads-button-setup) - [Instagram](https://help.mampuai.com/mampu-ai/platform/connect-to-social-media-channels/instagram) - [Normal WhatsApp vs WhatsApp Cloud](https://help.mampuai.com/mampu-ai/platform/connect-to-social-media-channels/normal-whatsapp-vs-whatsapp-cloud) - [WhatsApp Cloud (WhatsApp API)](https://help.mampuai.com/mampu-ai/platform/connect-to-social-media-channels/normal-whatsapp-vs-whatsapp-cloud/whatsapp-cloud-whatsapp-api) - [Normal WhatsApp (WhatsApp Business/Personal APP)](https://help.mampuai.com/mampu-ai/platform/connect-to-social-media-channels/normal-whatsapp-vs-whatsapp-cloud/normal-whatsapp-whatsapp-business-personal-app) - [Reconnect WhatsApp Bot (Troubleshooting QR Code & Connection Issues)](https://help.mampuai.com/mampu-ai/platform/connect-to-social-media-channels/normal-whatsapp-vs-whatsapp-cloud/normal-whatsapp-whatsapp-business-personal-app/reconnect-whatsapp-bot-troubleshooting-qr-code-and-connection-issues) - [Finding the receipt for conversational cost for WhatsApp API](https://help.mampuai.com/mampu-ai/platform/connect-to-social-media-channels/normal-whatsapp-vs-whatsapp-cloud/finding-the-receipt-for-conversational-cost-for-whatsapp-api) - [Telegram](https://help.mampuai.com/mampu-ai/platform/connect-to-social-media-channels/telegram) - [WebChat Widget](https://help.mampuai.com/mampu-ai/platform/webchat-widget) - [Web app installation using Custom User ID method](https://help.mampuai.com/mampu-ai/platform/webchat-widget/web-app-installation-using-custom-user-id-method) ## FLOW BUILDER - [Bot Page Overview](https://help.mampuai.com/mampu-ai/flow-builder/bot-page-overview) - [Field Variable](https://help.mampuai.com/mampu-ai/flow-builder/field-variable) - [Basic Block of Flow Builder](https://help.mampuai.com/mampu-ai/flow-builder/basic-block-of-flow-builder) - [Advanced Action - External Request (Custom integration)](https://help.mampuai.com/mampu-ai/flow-builder/basic-block-of-flow-builder/advanced-action-external-request-custom-integration) - [Steps](https://help.mampuai.com/mampu-ai/flow-builder/steps) - [Send Message](https://help.mampuai.com/mampu-ai/flow-builder/steps/send-message) - [Question](https://help.mampuai.com/mampu-ai/flow-builder/steps/question) - [Sub Flows](https://help.mampuai.com/mampu-ai/flow-builder/sub-flows) - [Sub Flow](https://help.mampuai.com/mampu-ai/flow-builder/sub-flows/sub-flow) - [Workflow](https://help.mampuai.com/mampu-ai/flow-builder/sub-flows/workflow) - [Function Flow](https://help.mampuai.com/mampu-ai/flow-builder/sub-flows/function-flow) ## Artificial Intelligence - [OpenAI | ChatGPT](https://help.mampuai.com/mampu-ai/artificial-intelligence/openai-or-chatgpt) - [Temporary AI key](https://help.mampuai.com/mampu-ai/artificial-intelligence/openai-or-chatgpt/temporary-ai-key) - [Getting new/permanent OpenAI key](https://help.mampuai.com/mampu-ai/artificial-intelligence/openai-or-chatgpt/getting-new-permanent-openai-key) - [FAQ AI (Embedding)](https://help.mampuai.com/mampu-ai/artificial-intelligence/openai-or-chatgpt/faq-ai-embedding) - [Adding Information (1 by 1 / batch)](https://help.mampuai.com/mampu-ai/artificial-intelligence/openai-or-chatgpt/faq-ai-embedding/adding-information-1-by-1-batch) - [Updating Information](https://help.mampuai.com/mampu-ai/artificial-intelligence/openai-or-chatgpt/faq-ai-embedding/updating-information) - [Uploading Media](https://help.mampuai.com/mampu-ai/artificial-intelligence/openai-or-chatgpt/faq-ai-embedding/uploading-media) - [Including Media](https://help.mampuai.com/mampu-ai/artificial-intelligence/openai-or-chatgpt/faq-ai-embedding/including-media) - [How to Get the Best Results from Your AI Chatbot](https://help.mampuai.com/mampu-ai/artificial-intelligence/openai-or-chatgpt/faq-ai-embedding/how-to-get-the-best-results-from-your-ai-chatbot) - [Using embedding in AI](https://help.mampuai.com/mampu-ai/artificial-intelligence/openai-or-chatgpt/faq-ai-embedding/using-embedding-in-ai) ## Mini Apps - [Mampu AI](https://help.mampuai.com/mampu-ai/mini-apps/mampu-ai) ## Users - [Live Chat](https://help.mampuai.com/mampu-ai/users/live-chat) - [Add New User](https://help.mampuai.com/mampu-ai/users/live-chat/add-new-user) - [How to stop automation](https://help.mampuai.com/mampu-ai/users/live-chat/how-to-stop-automation) - [AI Reply Assist for Live Agent](https://help.mampuai.com/mampu-ai/users/live-chat/ai-reply-assist-for-live-agent) - [Assign Collaborator](https://help.mampuai.com/mampu-ai/users/live-chat/assign-collaborator) - [Bot User](https://help.mampuai.com/mampu-ai/users/bot-user) - [Bulk Import Users](https://help.mampuai.com/mampu-ai/users/bot-user/bulk-import-users) ## Bot Automation - [Keywords](https://help.mampuai.com/mampu-ai/bot-automation/keywords) - [Triggers](https://help.mampuai.com/mampu-ai/bot-automation/triggers) ## Contents - [Create Custom user field & Usage](https://help.mampuai.com/mampu-ai/contents/create-custom-user-field-and-usage) - [Tagging and Labelling](https://help.mampuai.com/mampu-ai/contents/tagging-and-labelling) - [Creating Tags for Users](https://help.mampuai.com/mampu-ai/contents/tagging-and-labelling/creating-tags-for-users) ## Tools - [Error Logs](https://help.mampuai.com/mampu-ai/tools/error-logs) - [Tester](https://help.mampuai.com/mampu-ai/tools/tester) - [Admins](https://help.mampuai.com/mampu-ai/tools/admins) - [Quick Reply/Shortcut Reply](https://help.mampuai.com/mampu-ai/tools/quick-reply-shortcut-reply) - [Inbound Webhook](https://help.mampuai.com/mampu-ai/tools/inbound-webhook) ## Broadcasting - [General broadcast / Blasting](https://help.mampuai.com/mampu-ai/broadcasting/general-broadcast-blasting) - [Creating WhatsApp Message Template for WhatsApp Official](https://help.mampuai.com/mampu-ai/broadcasting/general-broadcast-blasting/creating-whatsapp-message-template-for-whatsapp-official) ## Easy Guide to Build Chatbot - [Premium Template](https://help.mampuai.com/mampu-ai/easy-guide-to-build-chatbot/premium-template) - [FAQ](https://help.mampuai.com/mampu-ai/easy-guide-to-build-chatbot/premium-template/faq) - [Persuasion AI](https://help.mampuai.com/mampu-ai/easy-guide-to-build-chatbot/premium-template/persuasion-ai) - [Insert Info (Persuasion AI)](https://help.mampuai.com/mampu-ai/easy-guide-to-build-chatbot/premium-template/persuasion-ai/insert-info-persuasion-ai) - [Recording AI Performance and Reporting](https://help.mampuai.com/mampu-ai/easy-guide-to-build-chatbot/recording-ai-performance-and-reporting) - [Notifying Group](https://help.mampuai.com/mampu-ai/easy-guide-to-build-chatbot/notifying-group) - [Telegram Group](https://help.mampuai.com/mampu-ai/easy-guide-to-build-chatbot/notifying-group/telegram-group) - [Intent (Yes/No) AI](https://help.mampuai.com/mampu-ai/easy-guide-to-build-chatbot/intent-yes-no-ai) ## Self onboarding - [Self-Onboarding Guide](https://help.mampuai.com/mampu-ai/self-onboarding/self-onboarding-guide) - [1. Getting Started](https://help.mampuai.com/mampu-ai/self-onboarding/self-onboarding-guide/1.-getting-started) - [2. API and Integration Setup](https://help.mampuai.com/mampu-ai/self-onboarding/self-onboarding-guide/2.-api-and-integration-setup) - [3. Integrating External Services](https://help.mampuai.com/mampu-ai/self-onboarding/self-onboarding-guide/3.-integrating-external-services) - [4. Bot Configuration and Setup](https://help.mampuai.com/mampu-ai/self-onboarding/self-onboarding-guide/4.-bot-configuration-and-setup) - [5. Finalizing Setup and Support](https://help.mampuai.com/mampu-ai/self-onboarding/self-onboarding-guide/5.-finalizing-setup-and-support) - [Basic AI Chatbot Tutorial](https://help.mampuai.com/mampu-ai/self-onboarding/basic-ai-chatbot-tutorial) - [1. Choosing Channel](https://help.mampuai.com/mampu-ai/self-onboarding/basic-ai-chatbot-tutorial/1.-choosing-channel) - [2. Creating a New Bot](https://help.mampuai.com/mampu-ai/self-onboarding/basic-ai-chatbot-tutorial/2.-creating-a-new-bot) - [3. Installing Template](https://help.mampuai.com/mampu-ai/self-onboarding/basic-ai-chatbot-tutorial/3.-installing-template) - [4. Edit Template](https://help.mampuai.com/mampu-ai/self-onboarding/basic-ai-chatbot-tutorial/4.-edit-template) - [5. Getting AI API Key](https://help.mampuai.com/mampu-ai/self-onboarding/basic-ai-chatbot-tutorial/5.-getting-ai-api-key) - [6. Testing the AI](https://help.mampuai.com/mampu-ai/self-onboarding/basic-ai-chatbot-tutorial/6.-testing-the-ai) ## Channel-Specific Automation Guide - [Facebook](https://help.mampuai.com/mampu-ai/channel-specific-automation-guide/facebook) - [Facebook Post Comment Capture](https://help.mampuai.com/mampu-ai/channel-specific-automation-guide/facebook/facebook-post-comment-capture) - [How to Change Conversation Starter Message in Facebook Messenger (via Chatku AI)](https://help.mampuai.com/mampu-ai/channel-specific-automation-guide/facebook/how-to-change-conversation-starter-message-in-facebook-messenger-via-chatku-ai) ## Miscellaneous - [Mampu AI Basement Parking](https://help.mampuai.com/mampu-ai/miscellaneous/mampu-ai-basement-parking) - [WHATSAPP ULTIMATE GUIDE](https://help.mampuai.com/mampu-ai/miscellaneous/whatsapp-ultimate-guide) - [How to request for review to unban their account](https://help.mampuai.com/mampu-ai/miscellaneous/whatsapp-ultimate-guide/how-to-request-for-review-to-unban-their-account) - [How to warm up WhatsApp account](https://help.mampuai.com/mampu-ai/miscellaneous/whatsapp-ultimate-guide/how-to-warm-up-whatsapp-account) - [How to delete WhatsApp Account](https://help.mampuai.com/mampu-ai/miscellaneous/whatsapp-ultimate-guide/how-to-delete-whatsapp-account)