1. Accessing Comment Keyword Automation
- Open your ChatkuAI > Facebook bot
- Open Automations > Comment Keywords > Add Comment Keyword.
2. Setting Up
- Name: Give your automation a name (e.g., “Mampu AI FB”) for easy identification.
- Track Comments On
- Choose if you want to track comments on All Posts or only Specific Posts.
- Comment Matching Rules
- Capture comments with specific keywords (e.g., “PM”) or capture all comments.
- Public Reply to Comment (Optional)
- You can add multiple variations to make the replies more natural. (“PM done”)
- These replies will be selected randomly for each comment captured.
- Comment Payload (Optional)
- You can choose to save the captured comment data into a payload.
- This saved data can be used for further processing inside your flow (such as sending a private message or triggering a follow-up flow).
- Private Reply via Messenger
- Set the private reply flow under Private Reply in Messenger.
- Example: You can choose a flow that sends personalized messages to the commenter’s inbox.
- Reply Timing
- To make the automation more natural, you can set a Reply Delay like immediately or 3 mins.
- Additional Settings
- You can enable or disable the following based on your needs:
- Reply to new users only (those who have never interacted with your page before)
- Reply to existing subscribers (those who have messaged your page before)
- Reply only once to each user in a post (avoid spammy behavior)
- Like the user’s comment automatically
- Optionally, delete the comment after capturing it (useful to hide leads from competitors)
- Reply to replies to comments (if you want to capture comment replies too)
- Track if a user tags other users in the comment
3. Final Step: Save & Activate
- Press Save and set to Active.
Your automation is now live and will capture comments based on your settings!