Mampu AI Docs/FLOW BUILDER/Bot Page Overview

Bot Page Overview

Bot Page

Mostly Used Function (Bot Page)

  1. Flow builder → Where you build the chatbot’s flow. This is where we can see how the chatbot logic works.
  2. Flow -> Can search for the flow that you have. Also, can create folder to manage the flow here.
  3. Live Chat → To view the user conversation with the chatbot. Agent can also interact with user in this page.
  4. Bot user → You can view specific user info and also import bot users into your workspace.
  5. Automation:
  6. Keyword: How you want the AI to trigger specific flow. By default, AI will respond to every user message.
  7. Set keyword: Respond only when a specific keyword is used.
  8. Contents:
  9. Bot Fields: Can edit your business info here.
  10. Tools:
  11. Error Logs: If there are any bugs or error in the chatbot, you can find the reason here.
  12. Broadcast: To blast messages to the large amount of users.