“Send Message” step allow your chatbot to send the message.
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Insert Custom Field Value and Emoji
Wherever you see “\</>”, you can insert emojis or variable values to the text. OR
you can simply type “{{” to call field list.
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Send Text
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Allow you to send the text message.
Advanced Settings:
- Delay Message (seconds) : add a delay between two message send
- Delay Typing (seconds): simulate the typing speed
Send Image, Audio, Video
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Allow you to send Image, audio, video file from either upload local file, or URL, or library
- Upload from local file will have size limit:
| Media Type | Maximum Upload Size |
|---|---|
| Image | 5mb |
| Audio | 5mb |
| Video | 16mb |
| File | 20mb |
- URL link (RECOMMENDED)
You can search pictures online and copy their direct URL links. But this direct link might change. Alternatively, you can upload photos to your server or other third-party photo storages like imgur.com, then get your direct URL links from that. Direct URL link means the link is pointing to a specific photo, not a website, ending with .jpg or .png, etc.
- Library
Library is the place you can see all the photos, GIFs, audios and videos you have uploaded before. So that you don’t need to re-upload the same media, just find them in your library.
Send Card
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Card is used to display a serious of information nicely like product information. There are 4 elements in a card: Image, title, subtitle and button.
Please note that to show a card, you must have a title and at least one other factor, picture, subtitle or button.
Debug Text
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Send message to testers only. Commonly used for debugging.