How to Change Conversation Starter Message in Facebook Messenger (via Chatku AI)

What is a Conversation Starter Message?

• When someone visits your Facebook Page and presses the Message button, they will see a set of recommended questions or prompts known as Icebreakers or Conversation Starters.
• These are set by default by Meta but can be customized using Chatku AI.

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Step-by-Step Guide to Change Conversation Starter Message

1. Login to Chatku AI

• Access your Chatku AI Dashboard > Your Facebook Bot.

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2. Navigate to Icebreakers Settings

• Open the Settings tab.
• Look for Facebook settings specifically.
• Under Facebook settings, locate Icebreakers.

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3. Edit Icebreakers (Conversation Starters)

• If the Icebreakers section is currently empty, it means no custom conversation starters are set.
• Click Edit to add your own conversation starters.

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4. Add a New Conversation Starter

• In the Icebreaker field, type your desired starter message.\ Example: “I would like to know more about your products”.
• Link this message to a Flow you’ve created in Chatku AI.
• You can set up multiple Icebreakers if needed.

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5. Save Your Changes

• After setting up your conversation starter(s) and linking them to the relevant flows, click Save.

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6. Testing the Setup

• To test the new conversation starters:
• Visit your Facebook Page.
• Delete any existing conversation in Messenger (if you’ve messaged the page before).
• Press the Message button.
• You should see the new Icebreaker Messages appear.
• Click one of the Icebreakers — it should trigger the linked flow in Messenger.