Omni Channel
- You can use this single bot to handle multiple channels. Such as Website, Facebook, Instagram, Telegram and WhatsApp Cloud
- WhatsApp Cloud is different with our personal or business WhatsApp account
WhatsApp Custom Api
- You need to scan the QR code from our platform to connect your WhatsApp with your bot
More Details:
{% content-ref url=”../../platform/connect-to-social-media-channels/normal-whatsapp-vs-whatsapp-cloud/normal-whatsapp-whatsapp-business-personal-app/” %} normal-whatsapp-whatsapp-business-personal-app