Video:
Step:
- Create a simple question.
- Remember save Response into field “response”.
- Select “Go to” -> choose Yes/No Intent AI sub flow
- Positive output -> Create positive message
- Negative output -> Create negative message
- Publish
- Preview to test
Taking Advantage of Intents in a Chat Flow
- Contextual Responses:
Use intents to provide contextually appropriate responses. For example, if the intent is a greeting, respond with a friendly welcome message.
- Efficient Routing:
Direct the conversation flow based on recognized intents. For instance, if a user’s intent is interested in product, route them to the interested module.